Frequently Asked Questions: Service
- What are the hours of operation?
Monday through Friday, including holidays, during peak commute hours only. - Are there connections between TheBus and TheBoat?
Yes. There is new dedicated bus service on both ends of the ferry's route. Download route map and schedule from this website for details. - What are the sailing times?
Passengers should arrive 10 minutes prior to the scheduled departure time.
Kalaeloa |
Aloha Tower |
Kalaeloa |
|
Departure |
Arrival |
Departure |
Arrival |
5:30 am |
6:30 am |
6:35 am |
7:35 am* |
6:30 am |
7:30 am |
7:35 am |
8:35 am‡ |
8:00 am |
9:00 am |
9:05 am |
10:05 am‡ |
2:50 pm‡ |
3:50 pm |
3:55 pm |
4:55 pm |
3:55 pm** |
4:55 pm |
5:00 pm |
6:00 pm |
5:10 pm** |
6:10 pm |
6:15 pm |
7:15 pm |
* Route 413 bus service is available to Kapolei Transit Center. |
|||
 |
|
|
|
- Are Children allowed on TheBoat without adult supervision?
Children ages 14 and under must be accompanied by an adult. - Can you ride TheBoat roundtrip?
Yes, all passengers will be asked to exit TheBoat upon arrival, so that the crew can clean the vessel. Passengers will line up and board TheBoat on a first-come, first-served basis. The cost is $2.00 each-way. The roundtrip will take about 2.5 hours.
From Aloha Tower: Roundtrips are possible only on the 6:35am and the 3:55pm departure from Aloha Tower.
From Kalaeloa: Roundtrips are possible from all departures from Kalaeloa. However, if you return to Kalaeloa pier at 8:35 am or 10:05 am there will be no shuttle bus service available. - Are additional sailing times planned?
No additional sailing or routes are planned. However the current schedules will be evaluated based on rider input and may change in the future. - What docks are being used?
Aloha Tower Marketplace at Pier 9, and Barbers Point facility. - Are these docks permanent?
There are plans to utilize other docks depending on the demand for service and the needs of our guests. - How long will the crossing take?
The crossing time is 55 minutes, plus an additional five minutes to unload. - Is there service on the weekends?
Scheduled service is Monday through Friday only. - Will there be changes to the currently proposed schedules?
Yes, changes to the current schedule will be considered if demand warrants. - Will there be reservations or preferential seating?
No. This is open seating; however, all passengers are guaranteed a seat. - How many ferries will serve the route?
There are two vessels serving this route: the Rachel Marie and the Melissa Ann. - Can the ferries be chartered for special events?
No. These vessels are dedicated to serving transit riders.